Guides.Global Ltd ("we") are committed to protecting your privacy whilst developing technology that gives you the most useful and safe online experience.

This statement applies to the GuidesGlobal.com website and to any other related Guides Global websites (together, “the Websites”) and governs our data collection and usage.

By using the Websites, you consent to the data practices described in this statement.

Collection of your Personal Information

We never collect personal information without your consent.

We collect personally identifiable information that you have chosen to give us via our “Your Settings” page. This could include, for example, your name, e-mail address, and telephone number.

We also collects anonymous demographic information, which is not unique to you, such as your ZIP/post code, age, gender, preferences, interests and favourite pages.

We also automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by us for the operation of our service, to maintain its quality and to provide general statistics regarding use of the Websites. It is not shared with any other person.

Please bear in mind that if you directly disclose personally identifiable information or personally sensitive data by commenting about the Websites, this information may be collected and used by others.

We encourage you to review the privacy statements of any websites you choose to link to from the Websites so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy policies or content of other websites.

Use of your Personal Information

We collect and uses your personal information to operate the Websites and deliver any services you have requested. If you have agreed to receive marketing materials from us, we also use your personally identifiable information to inform you of other products or services available from us and our affiliates, advertisers and service provider partners. We may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our customer lists or similar data to third parties.

If you have agreed to receive marketing materials from us, we may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Guides.Global Ltd, and they are required to maintain the confidentiality of your information.

We do not collect or use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We keep track of the websites and pages our customers visit within the Websites, in order to determine which of our services are the most popular and how the Websites are used. This data is used to improve ease of access to the Websites and to deliver customised content and advertising within them to customers whose behaviour indicates that they are interested in a particular subject area.

We will disclose your personal information, without notice, only:

  1. If required to do so by law or in the good faith belief that such action is necessary to conform to the requirements of the law or to comply with legal process served on us;
  2. To protect and defend our property rights
  3. In urgent circumstances, to protect the personal safety of our users or the public.

Use of Cookies

Like most websites, the Websites use “cookies” to help you personalise your online experience.

A cookie is a small text file that is placed on your hard disk by a web page server. Our cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Two of the primary purposes of cookies are to provide you with convenient features and to save you time. The cookie tells the web server that you have returned to a specific page. For example, if you personalise the Websites’ pages, or register with the Websites, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information. When you return to the same website, the information you previously provided can be retrieved, so you can easily use any of the Websites’ features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to routinely decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Websites.

Security of your Personal Information

We use our best endeavours to secure your personal information from unauthorised access, use or disclosure. We secure the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.

When a credit card number is required, that transaction is dealt with via reputable and trusted third parties. None of this information is retained by us.

If you have any concerns about security, please contact us at webmaster@guidesglobal.com.

Changes to this Statement

We will occasionally update this statement to reflect company and customer feedback. We announce any such changes on our home page and on our Terms of Business page.

We encourage you to periodically review this statement to be informed of how we are protecting your information.

Problems or Suggestions

We welcome your comments regarding this statement. If you believe that we have not adhered to the promises in it, please contact us and we will do our best to solve the problem. The contact address is webmaster@guidesglobal.com.